Krakow Direct, I wanted to comment on the service that we received from you while we were in Krakow on April 8 to April 11th. Specifically, I want to complement you on our driver, Thomas. We found him to be a wonderful representative of your city, your country and a pleasure to be around. He was an excellent driver and we felt that he was well trained and very careful. He was helpful and courteous and made our stay very memorable. Clearly, he had a great deal of pride in his job and he was very professional. A comment on your telephone staff, they, too, were excellent. They were quick to respond, very helpful and we enjoyed each of the tours that we did with your company. Thanks for a job well done!