KUNDENFEEDBACK - Krakow Direct
Professionals in Krakow Transfer & Tour Services
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Dear KrakowDirect, I am writing to thank you for an excellent service which you provided for us this Sunday. Your driver was highly professional, very polite and helpful and very knowledgable in all the areas we passed through. It was a pleasure spending the day with him and I would ask you to extend our thanks to him on our behalf. I will certainly recommend your company in the future. The van was also very comfortable and roomy.

Once again many thanks, JACOB HERZKA AND GROUP, LONDON. MARCH 2010.

Hi, I just wanted to thank you and your wonderful staff for making my husband and I visit to Krakow so lovely. Your staff are a great asset to your company very friendly and helpful in whatever way they can. Your service is first class and I will be in contact in the near future to book your service when we return next year.

Thanks again and regards to you & Tom, Shelia. March 2010.

I just wanted to thank you for your fantastic service to and from the airport and especially for our trip to Auschwitz. Your drivers were very friendly, informative and nothing was too much trouble. My entire party were impressed with your service which I would recommend to anyone. Many thanks again and good luck for the future.

Kind regards, Paul. March 2010.

Having just returned from a trip to Krakow to celebrate my father in law\'s 70th birthday, I wanted to express our thanks for the service received for our aiport transfers and trips. Martin, our driver, was brilliant throughout; prompt, helpful, informative, and made us feel very welcome. An excellent service I can recommend to anyone.

Norman Harris. March 2010.

Just a quick note to say Thank You. We booked return shuttle to and from the airport and also the tour to Auschwitz & Birkenau. I would highly recommend your service to anyone.

Thanks - Paul from Coventry (England). March 2010.

Hi, just a quick note to say thank you to your team that allowed us a brilliant day out while we were in Krakow. Our driver and guide was Peter who has a perfect grasp of English and made our day very special. Nothing was too much trouble for him, and we thank him very much. We never felt rushed or pressured despite the amount we crammed into the day. The guide chossen by you at Auschwitz was superb. The radio commentary via the headsets was superb. Regards and thank you from all 8 of us on the tour.

Garry Hammond, England. February 2010.

Just got back from a trip to Krakow. We used You for all our pick ups and trips and you were 1st class. Both Peter and Jack were a credit to You and the Polish people. I will use you again and stronly recommend your services.

Thanks, David Smith. February 2010.

Dear KrakowDirect, Thank you so much for the wonderful attention that you gave us in Krakow, we had a fantastic time and Martin was especially helpful. I will most certainly recommed Krakow Direct to our family and friends, your team certainly helped make our trip a memorable one.

Thanks again, Rhona Neilly. February 2010.

If you need a reliable, informative and well-priced service, you need look no further. The team at KrakowDirect pick you up at the time arranged and either get you to and from the airport on time or make sure you arrive at tour venues in time for the English tours. Thank you so much for making our trip hassle free!

Alan Colling. February 2010.

This is a first class service provided by Peter & his Team. We took a tour to Auschwitz & Birkenau on Saturday the 13.02.2010. Myself & my 14 year old Son were collected from our hotel at 08.30am. The car was immaculate & the driver superb! His english was fluent & he was very informative. He was so friendly & looked after us exceptionally well. We had a brilliant experience due to his professionalism. I would highly recommend your service to anyone. Well Done to all concerned.

Susan Hughes. February 2010.

Hi, just back to Belfast and wanted to thank your staff for a great time in Krakow. We originally only booked an airport transfer but when our flight arrived half an hour early and Tomas (he was studying robotics at Uni) was waiting for us with my name on a board it was very reassuring and professional. So much so we booked Auschwitz with him for the next day. When Martin came to take us to Auschwitz we asked if we could also include the Salt Mines which was not a problem even at such short notice. He worked to our schedule and was always waiting for us even if we were a little late!!! On our return to the airport once again we were collected on time by another polite and professional young man!! In conclusion I would have no hesitation in recommending your company to any of our friends and would like to thank all three drivers, they are an asset to your company & wonderful ambassadors for Krakow!!

Leah McBurney, Belfast. February 2010.

Thank you for making our trip in the begin of december more easier. We had a airport transfer from Katowice and also did the Auschwitz tour. Perfectly on time and very friendly drivers and we got a great guide on the tour.

Thanks! Koen Van Brusselen. January 2010

Dear Krakowdirect, We have just returned from our trip to Krakow. Please may I take the opportunity to thank you and your staff for the wonderful service we received. Your drivers were extremely punctual and highly courteous. We were also extremely impressed by the guide we had at Auschwitz, whose knowledge and respectful way of imparting it made our visit to that terrible place something which we will always remember. His language skills were also second to none. Thank you once again. if we are ever in Krakow again or know of people going there I will not hesitate to use or recommend your services.

Happy New Year and kind regards, Julie MacTaggart. January 2010

Dear KrakowDirect, just wanted to send you a letter of thanks for the excellent service we received from your company, on our visit to Poland last Monday and Tuesday. Our driver, Martin, was a credit to your organisation, he was an excellent source of information as well as a very good driver, please pass on our thanks once again to him. We are hopeful of winning a large contract to supply our products in Poland and if we do I will be certain of using your services again.

Best regards, Dave Tilson. Director The British Gaskets Group. December 2009.

Hello, I just wanted to say thank you for the very good service we received from your company. The drivers were all very helpful, the service excellent and I have recommended you to friends who are travelling to Krakow next week. Lucas our driver to Aushwicz and the Salt mines was particularly helpful and is a credit to your company.

Very best wishes, Colm Rogan. December 2009.

A first class service with well presented vehicles and friendly drivers. Will use Krakow direct again and would recommend to any one visiting Krakow to book made transport easy and provided useful information on Krakow.

Thanks, Stephen Cake. December 2009.

I refer to our recent booking with yourselves re collecting us at Krakow Airport 3rd Dec, collecting us at the hotel, SAS Radisson Fri 4th Dec for trip to Salt Mines and Auschwitz plus collecting us again at the hotel for our return trip to Krakow airport Sun 6th Dec. I would like to relay our thanks for the friendly and professional service you provided for every trip even the delayed flight from Gatwick. Lucas, your driver was particularly good on the Fri 6th trip. Thank you again and we have no doubt in recommending you to friends/colleagues visiting Krakow.

Regards, Irene Burden. December 2009.

I would like to thank you for your superb service, we really enjoyed our stay in your beautiful city of Krakow. Your two drivers Tom and Martin were fantastic and made our stay most enjoyable. I wish you and your company every success in the future and I would highly recommend your company.

Kind Regards, David. November 2009

Dear KrakowDirect, on behalf of myself and Louise we would like to thank your company for looking after us from the 25 to 27th of Nov 2009. Our drivers especially Lucas who took us to Auschwitz was brilliant. He was so full of facts and info. The restaurant he recommended and dropped us off to which was the Pod Wawelem was outstanding. We will be back again and using your services. Thank you again.

John Osborne & Louise Cotterill. Cardiff. November 2009

I want to thank you and your drivers for the very good service!Your drivers were always exactly on time, helpful and friendly. I will recommend you to everyone who wants to visit Krakow. Also the trip to Auswitch and the Salt mine is a recommendation worth! Thank you very much!!

Best Regards, Rian Coolen. November 2009

KrakowDirect, I just want to send you a little e-mail saying how great your company was for me. Our flight was horrible delayed, and still Tom was waiting for us at the airport as promised. He gave us a quick run down on what we needed to know and also told us that we had picked an OK hotel to stay in. Peter picked us up in the morning for Auswitch and he was great. We had a few chats and he was a really nice guy. Sunday went as planned, although I cannot remember the drivers name. Please pass on our thanks to all of our drivers. I plan on returning to Krakow again and when I do, I will not hesitate to use you guys. you were great, thank you

Regards, Bruce. November 2009

Would just like to say a quick thank you to you and your staff in particular Martin our driver for the 2 trips we made. Martin is a great guy and a very good considerate driver. Its truely good to see people like Martin who obviously enjoy the job they are doing its a pity that people over here cant be more like Martin. We thoroughly enjoyed both trips and look forward to using you again when we return next year. Once again thanks for all your help.

Kind regards, Anne & Richard Park. October 2009

Just like to say a big thank you for the transfer service that you provided us with on our recent visit to the wonderful city of Krakow, the young man that collected us from the airport was very informative and made us feel very welcome. I will be recommending you to any people i know who may be visiting in the future.

Many thanks again. Kind regards, Ian. October 2009

Dear KrakowDirect, just a few words to let you know how enthused we both are with the efficiency of your firm and the capability, friendliness and knowledge of all of your guides and chauffeurs that we were in contact with during out stay in Krakow this week.

With the best regards, Lilian and Peter Konggaard. October 2009

Dear KrakowDirect, a note to say the service we received was first class each day and thank you to you and the drivers for the excellent service during our stay.

Yours, Graham. October 2009

Dear Krakow Direct, Having just returned from a short stay in Krakow I would like to thank you for your excellent service. Your driver was exactly on time and very helpful throughout our visit to Auschwitz and very polite. The restaurant he recommended was excellent. We will be returning to Krakow again and will have no hesitation in using your company again.

Many regards, Mr T Nightingale. October 2009

We used krakow direct for airport transfers, excellent service,very polite and profesional drivers also informative when we took a trip to auschwitz all in all a fantastic service at a great price.

Trevor Pierce. September 2009

We have just returned home from our short stay in Krakow and we wanted to thank you for your service. The four drivers we used were always on time and extremely helpful. We would have no problem in recommending you or using you again, when we return to Krakow.

Regards, Trevor Felton. September 2009

Just wanted to say thank you for a great service we had an excellent time in Krakow. Both drivers (Christopher and Jack) were extremely helpful and made our trips very easy. When I return to Krakow with my wife at Christmas (will fly this time, not on motorcycle again) I will be sure to use your service again. Many, many thanks !!!

Kind regards, Mark Roberts. September 2009

Dear KrakowDirect, I would like to thank you from the bottom of my heart for taking such good care of us during our stay in Krakow last week. Krakow is a remarkable, phantastic city to experience and we couldn`t have enjoyed it as much as we did without you all! We`ve seen everyting we wanted to see and we were absolutely pleased with the information, extra suggestions en recommendations by you all. Thanks to your fabulous, personal service we`ve had a great week without any worries, beacause it was all arranged so very well. We were very surprised about the fexiblility in staying a bit longer on some spots,taking us anywhere we wished and informing us about the best ways to plan our days. On all days exept one we met the same driver and that made us feel special and at home. Lucas, thanks for taking us to the mines and telling us everything we needed to know and your great restaurant suggestion, you are great! Special thanks to Martin: you are the greatest guide we`ve ever met and a great person as well. Thanks to you we got to know about Krakow and the environment on a very special, relaxing way and you really made our stay an unforgettable experience!!!!!!! If I come back, and I certainly will, I will absolutely know where to find KrakowDirect and I will recommend the company to all travellers to Krakow!!

Marja van Schoneveld. September 2009

Dear KrakowDirect, I just wanted to say a very big thank you for sending Martin to look after us last weekend. He was absolutely wonderful and took great care of all of us especially my ageing parents. He was very kind to them and they really had a wonderful weekend. So please thank him again from all of us. Before leaving I asked Martin for some of your business cards. I will be giving them to any of my friends who are travelling to Poland with a very strong recommendation that they use your company.

Kind Regards, Leo. August 2009

We just wanted to thank KrakowDirect for the excellent service provided during our trip to Krakow last week. Our driver Martin spoke perfect English, and as well as driving the car he was our city guide and history teacher. He really worked hard each day to make our trip as interesting and well informed as possible, and this was much more than we expected. Please congratulate Martin for the great level of service he provided.

Alison and Chris Hall. August 2009

I have just returned from Krakow, and wanted to thank Krakow Direct for making it sure an enjoyable trip. We used the service for pick up / drop off to the airport and for a trip to Auschwitz and the salt mines. Each time the drivers were early, very polite, and professional. I had also checked out other tours to Auschwitz and Krakow Direct were cheaper than other companies.

Thank you again, Louise Caldwell. July 2009

On behalf of our small party, I would like to thank Krakowdirect for the excellent service provided during our visit last weekend. Everyone was punctual, polite and friendly. Please pass our thanks to Martin, Paul and Lucas. We very much enjoyed visiting your city.

David Leech. July 2009

Dear KrakowDirect, My daughter and I would like to thank you for helping us enjoy our visit to Krakow. Your company was excellent and our young driver Tom is a credit to your company. He was always on time and never failed to help us. His knowledge enabled us to fully appreciate your countries history and again I would like to thank him. He remained professional at all times and without a doubt we will use your company again and would highly recommend. Thank you once again in all your help and we will be visiting in March 10 so we look forward to Emailing you nearer the time to book your services again.

Kind regards, Shelia. July 2009

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