KUNDENFEEDBACK Ihre Meinung

We have just returned from our holiday in Krakow, we had a great time! We used your company for our airport transfers, a trip to Auschwitz and also the salt mines. Every time the driver was ready and waiting for us, they were all polite and friendly and the vehicles were immaculate. Special thanks to Peter who drove us to Auschwitz, he was so knowledgeable and fabulous company, a real asset to you. Anyway I wanted to let you know how pleased we were with everything, your service has been excellent from the first time we spoke to you, how easy it was to book and pay for the tours, the office staff have been excellent, so helpful! I will be reviewing you on trip advisor too, I can’t fault your service and will most definitely recommend you to anyone who come to Krakow. Thanks for everythin

Cindy

I would like to thank Michael for making our trip so enjoyable while in poland last weekend.He was so professional and friendly throughout the day.I would highly recommend Kracow direct to anybody wishing to book tours.

Catherine, April 2019

Hello we are at the airport now thanks to a great service provided by yourself so I want to take this opportunity to thank you for such a professional service on both occasions we used you on our visit to krakow . I will have no hesitation in recommending you and will be writing a very positive review about your service

thanks again garry

Dear Weronika We recently came to Krakow for a short holiday and enjoyed your beautiful city very much. Our hotel, The Betmanowska, was very comfortable, in a great location with friendly and efficient staff who made us feel very welcome. We would like to thank you for your friendly and professional manner in dealing with our transfers and tours, they all worked perfectly. We would gladly recommend you to anyone thinking of travelling to Krakow. Thank you once again. With kind regards

Jonathan Pollard

I wish to give you all a big thank you for the superb and professional service that was given yo us on our stay in Krakow starting from our pick up Derek Saturday our driver Peter to Saltmines and ourday to Zakopane and baths with Paul everything was punctual and thanks once again and also our pick up back to the airport.

Regards Laura Cutajar

I like to say thank you to the whole team of KrakowDirect for outstanding service. We will recommend your company to all our friends and family.

Kind regard, Christoph

Hi Just a quick thank you for your professionalism and quality of service we have recieved here in krackow. What a fantastic group of employees this company has , and a credit to you all . I will actively promote you as a group , and also comment on the travel social media sites how good you all are . Once again thank you

Andrew and family

Thank you very much for a wonderfully organized trip. Throughly enjoyed it and would recommend you to others. Very helpfully and courteous staff.

Amanda

Satisfied is an understatement. From our spacious transit vehicle to our incredibly friendly driver Derik, our experience was an extremely positive one. Thank you for your convenience and friendly services and we will definitely be using you again. 5 stars.

When we landed in Krakow this week we were met by 2 gentlemen from Krakow direct who would take us directly to our hotel. In stead of the bus we ordered - they came with 3 minivans. They explained why and that was ok. We were happy either way. The trip into town went like clockwork and we were unloaded at the doorstep of our new home for 3 days. When we went home again the cars (3 minivans) were waiting for us outside the hotel on the stroke of 6am. All in all an excellent service with polite and smiling drivers, despite some of our groups members testing the drivers patience by arriving a bit late.

Jarle Hjelmervik. April 2019

I just wanted to say thank you to everyone at Krakow Direct. All our dealings with your company.. from correspondence with your office staff, transfers and organised trip to Auschwitz were carried out efficiently, punctually and in a very friendly manner. You have a good organisation and made our trip to Krakow all the more enjoyable. Thank you and keep up the great work

Mary Hodgson

Thank you for a great tour , we wanted to feedback how excellent Derek was, he was informative, professional and friendly. Best wishes ,

Alice and friends

Excellent service ! Arrived promptly for airport transfers. Beautiful clean cars and friendly drivers. Highly recommend!

I have just returned from Krakow yesterday. I was very satisfied with your service. Thank you.

Yvone

Dear Monika, I’ve just returned from the trip to the salt mines and Schindler's factory. I’d just like to thank our driver, Ziggy, for a lovely trip. He was very friendly and made the day run smoothly. When I return to Kraków in the future I’ll be certain to use your company again. Kind regards,

Kerry

First class service received for transfers from and to airport. Also booked a couple of the tours and all drivers were extremely polite and spoke very good English. Must say a hugh thankyou to Peter our driver for our tour to Auschwitz and schindlers factory who was extremely friendly and gave us so much information and knowledge of Krakow and poland in general during our time spent travelling to the tours 5 star service.

Just wanted to say what a fantastic company! We were met at the airport by Derek, who took us to our hotel and arranged where he would pick us up for our Auschwitz trip the following morning. Unfortunately, due to an error on our part we had to move to another hotel, but our relatives back in the UK were able to phone you and rearrange the pick up to our new hotel with no problems. Next day exactly on time Derek arrived to take us on our trip. Along the way he gave us interesting facts about the area and its history in his excellent English. He was smart, attentive, knowledgeable and very friendly. we could not have had a better service . The tour, was informative and very well organised. We will definitely be recommending your services. Thank you and special thank you to Derek, you were f

March 2019

We would like to thank your company for the excellent service given to us by your drivers .first class service given to us at all times .

Barbara and friends

A group of 4 of us booked a trip with Krakow direct through our air bnb host for a tour of Auschwitz-Birkenau! We had a great experience, we were picked up promptly from our apartment by our lovely driver Thomas, who was very welcoming and friendly. The bus was very modern and comfortable! At Auschwitz our tour guide, Piotr, was great! He too was really friendly and informative and very easy to listen to. All in all a great experience and would deffo recommend to others!

February 2019

Hi Dominika Just a note to say what a great experience we have had using your drivers for airport transfers and also for the trip we did with you. All involved were very pleasant and the trip was well organised. Thank you once again

Liz McConnell

Great Service, very professional, informative, friendly and hope to use the service of your company again. Michael was our driver/guide for our trip to Auchwitz/Birkenau/Saltmines and he was just brilliant! Such a lovely guy and so helpful. It was a very long day with lots of walking and overload of emotion and information but we were prepared for that. Our trip to Krakow was short, only the weekend but we got to see so much thanks to your company. I would highly recommend Krakow Direct.

Donna Waldron, Ireland. February 2019

All our group have returned home after a very enjoyable trip to Krakow. On behave of our group I would like to thank ye on yer professional service. We did two transfers and three tours with numerous vehicles and drivers. All your vehicles were spotlessly clean, all drivers and we never had the same drivers were professional, informative , helpful and friendly. So as I said on behave of group, I just like to say thank you,

John, Krakow 2019

I wanted to say a huge thanks for all your help in making our trip to Krakow such a special one. From the efficient, polite, super helpful drivers and tour guide to the office support staff that coordinated all the trips, we can’t thank you enough! We had the most amazing time ever and I know that was down to your support in getting everything organised for us, it was seamless and you should all be very proud of yourselves. Please pass on our thanks to the drivers too and look forward to seeing them next year as we’re returning to stay in Zakopane at the same time.

Helen

Today we visited Auschwitz, we were driven by Christopher who was fantastic. He gave us lots of advice and recommendations for our stay in Krakow. He went above and beyond to be help throughout the whole excursion. This man is a great ambassador for Krakow direct and would recommend him to anyone who wanted to receive first class service! Thank you for a wonderful day.

December 2018

I came to Krakow at the star of December with a group of friends. We were met at the airport by one of your drivers Lukaz (hope I have spelt that right) he was very friendly and shook hands with each of us, on the way to the hotel he talked about our holiday and pointed out places where we could eat and places to visit. We booked to go to Auschwits, Lukaz arranged this for us and arranged that he would be our driver on the day. He booked us up at the arranged time and on the journey he chatted and pointed out places of interest at the end of the day we asked if he could drop us off at the Jewish quarter which he did and showed places where we could eat. On our last day some of our group returned home on the morning and had a different driver on the airport transfer and so we could not than

December 2018

Hi everyone Can I just say a big thank you to everyone for making our trip to Krakow amazing, the airport pickups were on time and very friendly and the trip to Auschwitz although harrowing was brilliant Again many thanks and we will certainly be using you next time we are in Krakow

Paul

Dzień dorby Magda I am just writing to say a big thank you. Today has been amazing. Piotr is a wonderful and knowledgable guy that we could spend hours talking with..... so we now have to come back and arrange more sight seeing. Fantastic service 100% spot on and great fun. I will write a review on anywhere you would wish please let me know. Please pass our thanks and best wishes on to Piotr and enjoy your Christmas party :0) Wielkie dzięki

Jo and Steve

Hi myself my husband and two friends experienced the salt mines and auswitch private tour yesterday. Our driver was Christopher and although i don\'t usually leave reviews he was so outstanding that we felt we must feedback! He was punctual attentive and knowledgeable. I would definitely recommend your company and in particular Christopher! All in all an excellent trip which was certainly value for money.

Dear Justyna, Thank you! Your driver Martin who took us on our trip was lovely, he was very cheery and was very helpful. Please extend our thanks to him for his pleasant manner and good driving. Kind Regards

Sarah

We just got back from our tour of Auschwitz and the Salt Mines, and I would like to say that it was an absolutely fabulous experience. It was very well organized, and our driver, Lukasz, was amazing - extremely sweet, thoughtful and informative. Thanks very much for this experience.

Mathew

Thankyou to your company for the very efficient,friendly,safe and well organised service you provided for our short trip to Krakow. It was my first visit to Poland and travelling alone with my 15year old daughter I wanted to feel safe. As soon as we were met at the airport I knew we were in safe hands. Matthew was brilliant and told us all the sights as we drove from the airport. He confirmed our pick up time for our trip the following day and suggested bringing some food as it would be a long day. Ziggy picked us up spot on time the following day for our long day to Auschwitz and the Salt Mines. He greeted us with a huge smile and made sure we were all ok throughout the day. He was friendly and a very safe driver. He also picked us up for our transfer back to the airport and chatted all t

Buon Giorno Scrivo questa Mail per ringraziare Magda e Justyna per la professionalità dimostratami nel darmi tutti i servizi richiesti, e grazie anche per l'Autista in lingua Spagnola Matías, un vero professionista. Vi raccomanderò sicuramente ad amici che vorranno venire a Cracovia. Un Saluto

Gian Piero

Thomas has been very nice and professional. Very good driver. We definitely advice him for your guided tour.

Good morning, I just wanted to say thank you to you for your services whilst we were in Krakow. The drivers were great, on time and extremely professional and we will use you again next time we are in Krakow. Many thanks

Neill & Jan Richards

Good Afternoon, Just a quick email to thankyou for your services. I have never dealt with such a professional company. Drivers were very friendly who spoke very good English and the overall service we recieved was A+++++. Never late for any pick up. Really impressed. As soon as I land back in England I will not hesitate to leave feedback for you. We look forward to dealing with you again in the near future. Kind Regards

Clare Parsons